Question 1

How do engagements typically start?

Accepted Answer

Most projects start with a 30-minute call. We dig into what you are trying to build, what is blocking you, and what success looks like. If it makes sense to work together, you get a proposal with exact pricing within 48 hours.

Question 2

Do you work with early-stage startups?

Accepted Answer

Yes, but selectively. Performance-based engagements (reduced cash plus equity) are available for early-stage companies with strong founder-market fit where we can add significant value beyond just building features.

Question 3

Do you work with agencies or only direct clients?

Accepted Answer

Both. Direct work with companies and white-label for agencies who need technical execution capacity. For agency partnerships, happy to stay behind the scenes.

Question 4

What if we need to pause or cancel an engagement?

Accepted Answer

Retainers: 30 days notice to cancel. Sprints: settle up to the work completed. Flexible and reasonable. If circumstances change, we find a fair solution.

Question 5

What tech stack do you work with?

Accepted Answer

Core stack: Next.js, TypeScript, React, Supabase/PostgreSQL, and Vercel. For AI: OpenAI, Anthropic, LangChain, and various orchestration tools. Flexible on tech. Can work with your existing stack or recommend the best tools for your use case.

Question 6

Can you work with our existing codebase?

Accepted Answer

Yes. Join existing projects, follow your coding standards, and integrate with your development workflow. Experienced with most modern frameworks. Adapt to your conventions.

Question 7

How do you handle code quality and documentation?

Accepted Answer

All code is production-grade with proper typing, error handling, and testing where appropriate. Documentation for architecture decisions, deployment, and ongoing maintenance included. Code is yours. You own everything we build.

Question 8

What about security and data privacy?

Accepted Answer

Security built in from day one. Best practices for authentication, data handling, and infrastructure security. Self-hosted models for sensitive projects. Compliance with your data handling requirements.

Question 9

How do you handle AI reliability and errors?

Accepted Answer

AI systems need proper guardrails. Confidence thresholds. Human-in-the-loop for critical decisions. Structured outputs with validation. Comprehensive logging. No AI system is perfect, but we engineer for reliability and graceful failure.

Question 10

Can AI really replace manual processes?

Accepted Answer

Not always. We are honest about what is realistic. AI works well for pattern recognition, data processing, and structured tasks. Less reliable for nuanced decisions or novel situations. We help you identify the right use cases.

Question 11

What about ongoing AI costs?

Accepted Answer

AI API costs (OpenAI, Anthropic, etc.) are separate from our fees and depend on usage volume. Systems designed to be cost-efficient. Estimates provided based on your expected volume.

Question 12

How does billing work?

Accepted Answer

Sprints: 50% upfront, 50% on delivery. Retainers: Monthly in advance. Productised services: 100% upfront. Performance deals: Structured per agreement. Bank transfer and Stripe accepted.

Question 13

Do you offer fixed-price projects?

Accepted Answer

Yes, for well-scoped projects. Larger projects often start with a paid discovery/scoping phase to ensure both sides understand the full scope before committing to a fixed price.

Question 14

What is not included in your prices?

Accepted Answer

Third-party costs (hosting, API fees, software licenses) are typically separate. Extensive design work, content writing, and ongoing hosting management are outside scope unless specifically agreed.

Question 15

Do you sign NDAs?

Accepted Answer

Yes. Happy to sign a reasonable NDA before discussing specifics. All client information is treated as confidential regardless.

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